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Product, vol.10 n1, 3-13, 2012 Product development with service differentiation in the food industry – a case study Eduardo Pinheiro Freme Ferreira, Paulo Carlos Kaminski

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Product, vol.10 n1, 15-22, 2012 Quality in the combat: the QFD in support to design of tactics Emanuel Alexandre Moreira Pessanha, Luís Gonzaga Trabasso

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Product, vol.10 n1, 23-32, 2012 A knowledge-based material selector using Quality Function Deployment principles Régis Kovacs Scalice, Gabriel Casagrande Brascher, Daniela Becker

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Product, vol.10 n1, 33-40, 2012 Systematic literature review on product-system services using bibliometric analysis: main journals, articles, authors and keywords Fernanda Hänsch Beuren, Paulo Augusto Cauchick Miguel

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Product, vol.10 n1, 41-51, 2012 Lessons learned on the planning and execution of technology innovation projects with academic partnership: aerospace industry case study Claudiano Sales Araujo

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Product, vol.10 n1, 53-60, 2012 The customer satisfaction of maintenance as a factor in improving the performance of maintenance Teonas Bartz, Virgílio Mathes, Julio Cezar Mairesse Siluk

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Product, vol.10 n1, 61-70, 2012 Manufacturing role in simple product development at a multiproject environment Ana Maria Gati, Paulo Tromboni de Souza Nascimento

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Product, vol.10 n1, 71-75, 2012 Going beyond “briefing”: a product design approach to the life cycle Eduardo Romeiro Filho, Aline Capanema de Barros