Escola Anna Nery Revista de Enfermagem
https://app.periodikos.com.br/journal/ean/article/doi/10.1590/2177-9465-EAN-2016-0325
Escola Anna Nery Revista de Enfermagem
Pesquisa

Communication of nursing students in listening to patients in a psychiatric hospital

Comunicación del estudiante de enfermería en la escucha de pacientes en hospital psiquiátrico

A comunicação do estudante de enfermagem na escuta de pacientes em hospital psiquiátrico

Albert Lengruber de Azevedo; Sílvia Teresa Carvalho de Araújo; João Mário Pessoa Júnior; Jaqueline da Silva; Bruna Tavares Uchoa dos Santos; Soraia do Socorro Furtado Bastos

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Abstract

Qualitative exploratory and descriptive study with the aim of analyzing the communication of nursing students in the listening to patients in mental suffering admitted in a psychiatric hospital. The study was carried out from April to May 2013, with 23 nursing students regularly enrolled in a public higher education institution in the Southeast of Brazil. The data were collected based on artistic production and interviews, analyzed and categorized according to their thematic content. Proxemic nonverbal communication was unanimously indicated by the students based on personal-body position of face, neck, and, shoulders adopted in the listening to patients in mental suffering. The conscious use of proxemics favored clinical reasoning, improving interaction and listening in speech and thought disorders. Attentive, effective, and affective listening demands availability, control of fear, tension, anxiety, and insecurity.

Keywords

Nursing Education; Communication; Nursing Students; Mental Health; Nursing Care

Resumen

Investigación cualitativa, exploratoria y descriptiva con objetivo de analizar la comunicación del estudiante de enfermería en la escucha de los pacientes en el sufrimiento mental de un hospital psiquiátrico. El estudio se realizó entre abril y mayo de 2013 con 23 estudiantes de enfermería matriculados en una institución pública de educación superior en la Región Sureste de Brasil. Los datos fueron recolectados a partir de la producción artística y entrevistas, y se analizan y clasifican según su contenido temático. La comunicación no verbal proxémica fue designada por unanimidad por los estudiantes como la posición personal del cuerpo de la cara, el cuello y los hombros adoptada en la escucha de los pacientes en el sufrimiento mental. El uso consciente de la proxemia favoreció el razonamiento clínico, mejorar la interacción y la escucha en los trastornos del habla y el pensamiento. Una disponibilidad demanda escucha atenta, efectiva y afectiva, control del miedo, la tensión, la ansiedad y la inseguridad.

Palabras clave

Educación en enfermería; Comunicación; Estudiantes de enfermaría; Salud mental; Atención de enfermaría

Resumo

Pesquisa qualitativa, exploratória e descritiva, com o objetivo de analisar a comunicação do estudante de enfermagem na escuta de pacientes em sofrimento psíquico internados em um hospital psiquiátrico. Foi realizada entre abril e maio de 2013, com 23 estudantes de enfermagem regularmente matriculados em instituição pública de Ensino Superior da Região Sudeste do Brasil. Os dados foram coletados a partir de produção artística e entrevista, e analisados e categorizados segundo conteúdo temático. A comunicação não verbal proxêmica foi unanimemente apontada pelos estudantes a partir da posição pessoal-corporal do rosto, pescoço e ombros, adotada na escuta dos pacientes em sofrimento psíquico. O uso consciente da proxemia favoreceu o raciocínio clínico, melhorando a interação e a escuta nas desordens da fala e do pensamento. Uma escuta atenta, efetiva e afetiva demanda disponibilidade, controle do medo, da tensão, da ansiedade e da insegurança.

Palavras-chave

Educação em enfermagem; Comunicação; Estudantes de enfermagem; Saúde mental; Cuidados de enfermagem

Referências

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Submetido em:
15/11/2016

Aceito em:
03/02/2017

68274105a9539537135295a6 ean Articles

Esc. Anna Nery

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