Revista Ação Ergonômica
https://app.periodikos.com.br/journal/abergo/article/doi/10.4322/rae.v16n2.e202205
Revista Ação Ergonômica
Artigo de Revisão

MACROERGONOMIA: UMA ANÁLISE DA DEFINIÇÃO COM BASE NA LITERATURA

MACROERGONOMICS: AN ANALYSIS OF THE DEFINITION BASED ON THE LITERATURE

MACROERGONOMÍA: UN ANÁLISIS DE LA DEFINICIÓN BASADO EN LA LITERATURA

Marcia Gemari Derenevich, Juliane Emy Yasue, Rosimeire Sedrez Bitencourt, Lia Buarque de Macedo Guimarães

Downloads: 8
Views: 612

Resumo

O texto aborda a evolução do conceito de ergonomia, desde sua definição inicial em 2000 pela International Ergonomics Association (IEA), até o desenvolvimento da macroergonomia. Inicialmente, a ergonomia era subdividida em três domínios: físico, cognitivo e organizacional. No entanto, em 2020, a IEA revisou essa abordagem, enfatizando que a ergonomia não possui domínios específicos, mas sim uma abordagem holística que considera diversos fatores, como físicos, cognitivos, organizacionais e sociotécnicos. A pesquisa realizada envolveu revisão bibliográfica, análise de artigos e classificação dos conceitos de macroergonomia em três constructos: abordagem, base ou consideração, e objetivos e resultados. Os resultados revelaram que a macroergonomia aborda o sistema sociotécnico como um todo, considerando aspectos organizacionais, sociais, culturais, entre outros. Seus objetivos incluem o projeto e otimização de organizações e sistemas de trabalho, visando à melhoria da performance organizacional e do bem-estar humano. Além disso, a pesquisa destaca autores e publicações importantes na área, evidenciando a evolução do conceito ao longo do tempo. Conclui-se que a macroergonomia é uma abordagem da ergonomia que busca otimizar a performance do sistema como um todo, integrando aspectos humanos e organizacionais. O texto também presta homenagem à contribuição de Lia B. de M. Guimarães para o desenvolvimento da pesquisa.

Palavras-chave

Macroergonomia, Revisão, Definição.

Abstract

The text addresses the evolution of the concept of ergonomics, from its initial definition in 2000 by the International Ergonomics Association (IEA), to the development of macroergonomics. Initially, ergonomics was subdivided into three domains: physical, cognitive and organizational. However, in 2020, the IEA revised this approach, emphasizing that ergonomics does not have specific domains, but rather a holistic approach that considers several factors, such as physical, cognitive, organizational and socio-technical. The research carried out involved bibliographic review, article analysis and classification of macroergonomics concepts into three constructs: approach, basis or consideration, and objectives and results. The results revealed that macroergonomics addresses the socio-technical system as a whole, considering organizational, social, cultural aspects, among others. Its objectives include the design and optimization of organizations and work systems, aiming to improve organizational performance and human well-being. Furthermore, the research highlights important authors and publications in the area, highlighting the evolution of the concept over time. It is concluded that macroergonomics is an approach to ergonomics that seeks to optimize the performance of the system as a whole, integrating human and organizational aspects. The text also pays tribute to the contribution of Lia B. de M. Guimarães to the development of the research.

 Translated version DOI:  https://doi.org/10.4322/rae.v16n2.e202205.en

Keywords

Macroergonomics, Revision, Definition.

Resumen

El texto aborda la evolución del concepto de ergonomía, desde su definición inicial en el año 2000 por la Asociación Internacional de Ergonomía (IEA), hasta el desarrollo de la macroergonomía. Inicialmente, la ergonomía se subdividía en tres dominios: físico, cognitivo y organizacional. Sin embargo, en 2020, la AIE revisó este enfoque, enfatizando que la ergonomía no tiene dominios específicos, sino un enfoque holístico que considera varios factores, como el físico, cognitivo, organizacional y sociotécnico. La investigación llevada a cabo implicó la revisión bibliográfica, el análisis de artículos y la clasificación de los conceptos de macroergonomía en tres constructos: enfoque, base o consideración, y objetivos y resultados. Los resultados revelaron que la macroergonomía aborda el sistema sociotécnico en su conjunto, considerando aspectos organizativos, sociales y culturales, entre otros. Entre sus objetivos se encuentra el diseño y optimización de organizaciones y sistemas de trabajo, con el objetivo de mejorar el rendimiento organizacional y el bienestar humano. Además, la investigación destaca importantes autores y publicaciones en el área, evidenciando la evolución del concepto a lo largo del tiempo. Se concluye que la macroergonomía es un enfoque de la ergonomía que busca optimizar el rendimiento del sistema en su conjunto, integrando aspectos humanos y organizacionales. El texto también rinde homenaje a la contribución de Lia B. de M. Guimarães para el desarrollo de la investigación.

DOI de la versión traducida: https://doi.org/10.4322/rae.v16n2.e202205.es

Palabras clave

Macroergonomía, Revisión, Definición.

Referências

Abergo. (2020). O que é Ergonomia. Recuperado em 20 de março de 2020, de http://www.abergo.org.br/internas.php?pg=o_que_e_ergonomia

Asadzadeh, S. M., Azadeh, A., Neghaban, A., & Sotoudeh. (2013). Assessment and improvement of integrated HSE and macro-ergonomics factors by fuzzy cognitive maps: the case of a large gas refinery. Journal of Loss Prevention in the Process Industries, 26(6), 1015-1026. http://dx.doi.org/10.1016/j.jlp.2013.03.007

Azadeh, A., Roudi, E., & Salehi, V. (2017). Optimum design approach based on integrated macro-ergonomics and resilience engineering in a tile and ceramic factory. Safety Science, 96, 62-74.

Bitencourt, R. S. (2003). Avaliação da forma tradicional e macroergonômica de identificação de requisitos para a concepção de projetos de software (Dissertação de Mestrado Profissionalizante em Engenharia). UFRGS, Porto Alegre.

Bolis, I., & Sznelwar, L. (2016). A case study of the implementation of an ergonomics improvement committee in a Brazilian hospital--Challenges and benefits. Applied Ergonomics. doi: 10.1016/j.apergo.2015.09.012

Brown, A. (1995). Organizational Culture. London: Pitman Publishing. Journal of the Australian and New Zealand Academy of Management, 1(1), 57-57. doi:10.5172/jmo.1995.1.1.57

Carayon, P. (2006). Human Factors of Complex Sociotechnical Systems. Applied Ergonomics, 37(4), 525-535. doi:10.1016/j.apergo.2006.04.011

Carayon, P., Wetterneck, T., Rivera-Rodriguez, A., Hundt, A., Hoonakker, P., Holden, R., & Gurses, A. (2014). Human factors systems approach to healthcare quality and patient safety. Applied Ergonomics, 45(1), 14-25. doi: 10.1016/j.apergo.2013.04.023

Derenevich, M. G. (2020). Proposta de framework de desenvolvimento da análise ergonômica do trabalho para contribuição com a melhoria de performance do sistema produtivo (Dissertação de Mestrado). PUCPR, Curitiba.

Derenevich, M. G., Bitencourt, R. S., Victorino, A. J., Canciglieri, O., & Monteiro, L. V. (2017). Estado da Arte da Macroergonomia: um estudo em busca da melhoria de performance do sistema educacional. In XXXVIII International Sodebras Congress Anals, 13(147).

Drury, C. (1996). The role of handbook coupling in strength assessment. In Proceedings of the Human Factors Society 30th Annual Meeting (pp. 968-969). Santa Monica, CA: Human Factors Society.

Galvão, I., et al. (2012). Effects of a labor gym program in mental workload of workers from rectory of UNIOESTE. Work, 41, 5536-5539.

Guimarães, L. B. de M., Ribeiro, J. L. D., & Renner, J. S. (2012). Cost–benefit analysis of a socio-technical intervention in a Brazilian footwear company. Applied Ergonomics, 43(5), 948-957.

Guimarães, L. B. de M. (2010). Macroergonomia: Colocando conceitos em prática (Vol. 2). Porto Alegre: UFRGS/FEENG.

Habibi, E., Dehghan, H., Safari, S., Mahaki, B., & Hassanzadeh, A. (2014). Effects of work-related stress on work ability index among refinery workers. Journal of Education and Health Promotion, 21(3), 18. doi: 10.4103/2277-9531.127598

Haro, E., & Kleiner, B. (2008). Macroergonomics as an organizing process for systems safety. Applied Ergonomics, 39(4), 450-458. doi: 10.1016/j.apergo.2008.02.018

Heller-Ono, A. (2009). A Lean Approach to Ergonomics Process Design and Management. In Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting (pp. 1013-1015).

Hendrick, H. (1995). Future directions in macroergonomics. Ergonomics, 28(8), 1617–1624.

Hendrick, H. (2003). Determining the cost-benefits of ergonomics projects and factors that lead to their success. Applied Ergonomics, 34, 419-427.

Hendrick, H. (2008). Applying ergonomics to systems: some documented “lessons learned.” Applied Ergonomics, 39(4), 418–426.

Hendrick, H. (1985). Macroergonomics, the third generation of human factors. The Japanese Journal of Ergonomics, 21, 248-252.

Hendrick, H. (1990). Macroergonomics: a system approach to interacting human factors with organizational design and management. In Annual Conference of the Human Factors Association of Canada (pp. 1-8). Ottawa: HFAC.

Hendrick, H., & Kleiner, B. (2001). Macroergonomics: An Introduction to Work System Design. Santa Monica: Human Factors and Ergonomics Society.

Hendrick, H., & Kleiner, B. (2002). Macroergonomics: Theory, Methods and Applications. Mahwah: Lawrence Erlbaum Associates.

Hendrick, H., & Kleiner, B. (1997). Organizational design and macroergonomics. In G. Salvendy (Ed.), Handbook of human factors and ergonomics (pp. 743-756). Wiley-Interscience.

Hignett, S., & Wilson, J. R. (2004). The role for qualitative methodology in ergonomics: a case study to explore theoretical issues. Theoretical Issues in Ergonomics Science, 5(6), 473-493.

IEA – International Ergonomics Association. (2020). Definitions and Domains of Ergonomics. Recuperado em 3 de maio de 2020, de https://www.iea.cc/whats/index.html

IEA – International Ergonomics Association. (2000). Definitions and Domains of Ergonomics. Recuperado em 20 de setembro de 2018, de https://www.iea.cc/whats/index.html

Iida, I., & Guimarães, L. (2016). Ergonomia: Projeto e Produção (3a ed.). São Paulo: Blucher.

Ingelgard, A. (1996). Introducing ergonomic changes using a learning strategy. In Human Factors in Organizational Design and Management (pp. 465–470).

Karim, A., Partiwi, S., & Sudiarno, A. (2018). Designing Key Performance Indicators (KPI) with macro ergonomics approach. MATEC Web of Conferences, 204. doi:10.1051/matecconf/201820401014

Karsh, B. T., Waterson, P., & Holden, R. J. (2014). Crossing levels in systems ergonomics: a framework to support 'mesoergonomic' inquiry. Applied Ergonomics, 45(1), 45-54.

Kazemi, M., Safari, S., Akbari, J., Mououdi, M., & Mahaki, B. (2014). Macro-ergonomic risk assessment with the relative stress index method in textile industry. International Journal of Environmental Health Engineering, 3(3).

Kekkonen, P., & Reiman, A. (2019). Schools and kindergartens as shared workplaces: An analysis of the work ability management challenges of the meal and cleaning service employees. Work, 64(1), 161-173. doi: 10.3233/WOR-192966

Kleiner, B. M. (2008). Macroergonomics: Work System Analysis and Design. Human Factors, 50(3), 461-467. doi:10.1518/001872008X288501

Moral, J., & Kragt, H. (1990). Macro-ergonomic design: The need for empirical research evidence. Ergonomics, 33(5), 605-612. doi:10.1080/00140139008925333

Murphy, L., Robertson, M., & Carayon, P. (2014). The next generation of macroergonomics: Integrating safety climate. Accident Analysis & Prevention, 68, 16-24. doi:10.1016/j.aap.2014.02.011

Nagamachi, M. (1995). Participatory Ergonomics for Reengineering in a Chemical Fiber Company. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 39(12), 766-770.

Poon, W., Herath, G., & Sarker, A. (2015). River and fish pollution in Malaysia: A green ergonomics perspective. Applied Ergonomics, 57, 80-93. doi:10.1016/j.apergo.2016.04.014

Realyvásquez-Vargas, A., Maldonado-Macías, A., & García-Alcaraz, J. A. (2018). A Macroergonomic Compatibility Index for Manufacturing Work Systems. In J. Karwowski, & T. Ahram (Eds.), Macroergonomics for Manufacturing Systems (pp. 189-208). Springer. doi:10.1007/978-3-319-68684-4_12

Riznanto, B., & Pujasakti, M. (2007). Shaping the social and welfare security in Indonesia through implementing macro-ergonomics. Journal of Human Ergology, 36(2), 81-90.

Schwatka, N. V., Hecker, S., & Goldenhar, L. M. (2016). Defining and measuring safety climate: A review of the construction industry literature. The Annals of Occupational Hygiene, 60, 537–550. doi:10.1093/annhyg/mew004

Scott, P. (2008). Global inequality, and the challenge for ergonomics to take a more dynamic role to redress the situation. Applied Ergonomics, 39(4), 495-499. doi:10.1016/j.apergo.2008.02.014

Strasser, H., & Zink, K. (2007). Modular course provision for professional ergonomists with micro- and macro-ergonomic design competency in the system ‘human being–technology–organization’. Theoretical Issues in Ergonomics Science, 8(4), 349-363. doi:10.1080/14639220500169523

Thun, J., Lehr, C. B., & Bierwirth, M. (2011). Feel free to feel comfortable: An empirical analysis of ergonomics in the German automotive industry. International Journal of Production Ergonomics, 133, 551-561. doi:10.1016/j.ergon.2011.03.008

Vargas, A. R., Alcaraz, J. L. G., & Fernández, J. B. (2016). Developing and validating a macro-ergonomic compatibility questionnaire. Contaduría y Administración, 61(3), 478-498. doi:10.1016/j.cya.2016.07.003

Waterson, P., Grey, M., & Clegg, C. (2002). A Sociotechnical Method for Designing Work Systems. Human Factors, 44(3), 376–391. doi:10.1518/0018720024495807

Zink, K. (2000). TQM in Germany: Experiences and perspectives concerning ergonomics. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 475-478.

65f44d20a953953aa53eb768 abergo Articles
Links & Downloads

R. Ação Ergon.

Share this page
Page Sections