Family centered care in emergency departments: perception of brazilian nurses and doctors
Cuidado centrado en la familia en unidades de urgencias: percepción de enfermeros y médicos brasileños
Cuidado centrado na família em unidades emergenciais: percepção de enfermeiros e médicos brasileiros
Mayckel da Silva Barreto; Guilherme Oliveira de Arruda; Cristina Garcia-Vivar; Sonia Silva Marcon
Abstract
Objective: To know the perception of doctors and nurses working in Emergency Care Units (ECU, in Brazil known as "UPA") on Family Centered Care (FCC).
Methods: Descriptive study with qualitative approach conducted in two emergency units in Southern Brazil. Participated 32 health professionals, whose speeches were recorded, transcribed and subjected to content analysis.
Results: The majority of respondents was unaware of the FCC, however, perceived it as a practice which values the family presence and allows its insertion in care. Many believed to be difficult to implement the FCC in Brazilian UPA, due to professional unpreparedness on the subject, high numbers and turnover of patients, the small physical space and socio-cultural profile of the population served.
Conclusion: There is an urge for discussion of this care reference with managers and professionals, so that gradually, and to the extent of its possibilities, care to families in emergency units is expanded.
Keywords
Resumen
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Resumo
Objetivo: Conhecer a percepção de médicos e enfermeiros atuantes em Unidades de Pronto Atendimento (UPA) sobre o Cuidado Centrado na Família (CCF).
Métodos: Estudo descritivo de abordagem qualitativa realizado em duas unidades emergenciais no Sul do Brasil. Participaram 32 profissionais de saúde, cujas falas foram gravadas, transcritas e submetidas à Análise de Conteúdo, modalidade temática.
Resultados: A maioria dos entrevistados desconhecia o CCF, entretanto, percebia-o como uma prática que valoriza a presença da família e permite sua inserção no cuidado. Muitos acreditavam ser difícil a implementação do CCF nas UPA brasileiras, em decorrência do despreparo profissional sobre o tema, do alto fluxo e da rotatividade dos pacientes, do diminuto espaço físico e do perfil sociocultural da população atendida.
Conclusão: É premente a discussão deste referencial de cuidado junto a gestores e profissionais, a fim de que, paulatinamente, e na medida de suas possibilidades, se amplie o cuidado às famílias nas unidades emergenciais.
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Referências
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Submetido em:
24/03/2016
Aceito em:
09/11/2016
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