Escola Anna Nery Revista de Enfermagem
https://app.periodikos.com.br/journal/ean/article/doi/10.1590/2177-9465-EAN-2017-0429
Escola Anna Nery Revista de Enfermagem
Pesquisa

Use of the Whatsapp application in health follow-up of people with HIV: a thematic analysis

Uso de aplicación Whatsapp para seguimiento de salud de personas con VIH: un análisis temático

Uso do aplicativo Whatsapp no acompanhamento em saúde de pessoas com HIV: uma análise temática  

Ivana Cristina Vieira de Lima; Marli Teresinha Gimeniz Galvão; Samyla Citó Pedrosa; Gilmara Holanda da Cunha; Ana Karoline Bastos Costa

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Abstract

Objective: To investigate the statements of people living with HIV during a health follow-up through the WhatsApp® application.

Methods: A descriptive study, using a qualitative approach, was conducted with 26 people accompanied by two specialized care services for HIV/AIDS in Fortaleza, Ceará. Data were collected from September 2016 to February 2017, with participants' statements given during the online follow-up and submitted to thematic content analysis.

Results: The following categories emerged: difficulties with treatment, antiretroviral dose delayed or missed, side effects, association between antiretroviral drugs and alcohol, use of dietary supplements and medicines, emotional changes, life habits, social rights, physical symptoms, and coping with and committing to with treatment.

Conclusion: Follow-up over WhatsApp® improved access to health professionals, by providing an open and immediate communication channel.

Keywords

Text Messaging; Cell Phones; Communication; Nursing Care

Resumen

Objetivo: Analizar testimonios de personas con VIH durante un seguimiento en salud utilizando la aplicación WhatsApp®.

Métodos: Investigación descriptiva, de abordaje cualitativo, realizada con 26 personas con VIH atendidas en dos servicios de atención especializada en VIH/SIDA de Fortaleza, Ceará. Datos recolectados durante el período entre setiembre de 2016 y febrero de 2017, a través de testimonios de participantes durante el seguimiento online, estudiados mediante análisis de contenido temático.

Resultados: Surgieron las siguientes categorías: dificultades con el tratamiento farmacológico; retraso o pérdida de la dosis del antirretroviral; efectos colaterales; asociación entre antirretroviral y bebidas alcohólicas; uso de suplementos alimentarios y medicamentos; alteraciones emocionales; hábitos de vida; derechos sociales; síntomas físicos; enfrentamiento y adhesión al tratamiento.

Conclusión: El seguimiento en salud a partir del WhatsApp® facilitó la accesibilidad del paciente al profesional de salud, ofreciendo una vía de comunicación abierta e inmediata.

Palabras clave

Mensaje de Texto; Teléfonos Celulares; Comunicación; Atención de Enfermería

Resumo

Objetivo: Analisar depoimentos de pessoas com HIV durante um acompanhamento em saúde, a partir do aplicativo WhatsApp®.

Métodos: Pesquisa descritiva, abordagem qualitativa realizada com 26 pessoas com HIV acompanhadas em dois serviços de atenção especializada em HIV/Aids de Fortaleza, Ceará. Os dados foram coletados no período de setembro de 2016 a fevereiro de 2017, por meio de depoimentos de participantes durante o acompanhamento online, analisados a partir da análise de conteúdo temática.

Resultados: Emergiram as seguintes categorias: dificuldades com o tratamento medicamentoso; atraso ou perda da dose do antirretroviral; efeitos colaterais; associação entre antirretroviral e bebida alcoólica; uso de suplementos alimentares e medicamentos; alterações emocionais; hábitos de vida; direitos sociais; sintomas físicos; enfrentamento e engajamento com o tratamento.

Conclusão: O acompanhamento em saúde a partir do WhatsApp® promoveu a acessibilidade do paciente ao profissional de saúde, fornecendo uma via de comunicação aberta e imediata.

Palavras-chave

Mensagem de Texto; Telefones Celulares; Comunicação; Cuidados de Enfermagem

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Submetido em:
03/01/2018

Aceito em:
07/02/2018

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