O presente artigo foi desenvolvido no setor de embalagens de uma indústria farmacêutica e teve como metodologia inicial, a análise macro ergonômica da empresa, para em seguida, ser aplicada a análise da ergonomia situada. Com a aplicação destas metodologias, foi possível obter uma visão mais abrangente do que se desejava tratar e, desta forma, contribuir diretamente na apreciação ergonômica de uma forma mais focada nas questões apresentadas quando da demanda gerencial, identificando as características, contingências e a situação da empresa no setor industrial nacional, bem como, as características dos processos produtivos e dos produtos produzidos, assim como, as suas variabilidades.

This article was developed in packing sector of a pharmaceutical industry and had as starting methodology macroergonomics of the company, and after that, the situated analysis. With the application of these methodologies, it was possible to obtain a larger view of studied issue, in a way, to contribute directly in the ergonomic appreciation in a focused way in the subjects shown by the managing demand, identifying the characteristics, contingencies and the situation of the company in the national industrial sector, as well the characteristics of the productive process and products and it’s variability’s.Ergonomic macro analysis allowed a more comprehensive evaluation of the company's management practices and policies, in this way it was possible to better understand the needs related to the workplace of the employees. The types of variability during the regulation processes in the product packaging line were identified, enabling the reformulation of workplaces and their activities.

 Translated version DOI: https://doi.org/10.4322/rae.v16e202205.en